Andazz Black Sleeveless Bra Top

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

Domestic Shipping

A flat ranging between Rs. 100 to Rs. 500 will be charged on all orders, depending on the weight and volume of the final package.

The customer will usually get an order in 3-5 business days after the order has shipped out. After your payment is authorized, it can take up to 2 days for us to process your order and ship it or same day if order placed before 12pm (subjected to order volume). This is just an estimate and does not include weekends and holidays. We do not ship to P.O Boxes. Delivery can take longer in remote areas in Pakistan.

“Cash On Delivery” orders will be processed after successful telephonic/sms verification. However, Mussarat Lingerie holds the right to process “Cash on Delivery” orders without telephonic/sms verification for verified customers and/or during a period of high volume that includes sale, season launches, and other promotions.

Order Tracking

Shortly after placing your order, you will receive an email with your order number and an order tracking number (if a valid email address was supplied). During transit of your package, you may enter that number into our Order Tracking section to check your order status.

International Shipping

Mussarat Lingerie does not ship internationally yet, we are planning to facilitate our international buyers soon, if you have a query please reach out to customer support. depending on the location and order, we might be able to provide a custom quote.