Shipping policy

At Mussarat Lingerie, we strive to provide a seamless shopping experience with quick and dependable shipping options. Our shipping policy ensures that your orders reach you in a timely manner, keeping you updated throughout the entire process. Below, you'll find all the essential details about our domestic shipping, tracking process, and future international shipping plans.

Domestic Shipping Rates and Delivery Time

We offer affordable domestic shipping across the region. The cost of shipping for all orders ranges from Rs. 150 to Rs. 300, depending on the weight and volume of the final package. The exact shipping cost is calculated during checkout.

For orders that qualify for Cash On Delivery, please note that we require a successful telephonic or SMS verification before processing your order. This verification ensures the security of both your purchase and delivery. However, Mussarat Lingerie reserves the right to process Cash On Delivery orders without the need for verification for verified customers or during periods of high order volume, such as sales or seasonal promotions.

Order Tracking: Stay Informed About Your Package

Once your order is placed, you will receive an email containing your unique order number and tracking number. If you’ve provided a valid email address, this tracking information allows you to stay updated on your package’s status. You can easily enter your order tracking number in our "Order Tracking" section on the website to follow your order’s journey in real-time.

Our goal is to make sure you're informed every step of the way, ensuring a smooth and hassle-free delivery process.

International Shipping: 

Currently, Mussarat Lingerie only ships within Pakistan. We are not yet offering international shipping. However, due to the increasing demand from international customers, we are planning to offer global shipping soon. If you have any questions or wish to inquire about possible shipping to your location, please reach out to our customer support team.

In certain cases, we may be able to provide a custom shipping quote depending on your location within Pakistan.

Customer Support for Any Queries

Should you have any questions about our shipping policy or need assistance with tracking your order, our dedicated customer support team is here to help. Feel free to email us at info@mussaratlingerie.com for further assistance. We are always ready to provide the support you need to ensure your shopping experience is nothing short of excellent.

Fast, Reliable, and Affordable Shipping

At Mussarat Lingerie, we prioritize delivering your orders quickly and efficiently. With clear shipping rates, easy-to-track orders, and exciting future plans for international delivery, we ensure a hassle-free shopping experience every time you shop with us. Stay tuned for updates on international shipping, and rest assured, we're here to deliver your favourite lingerie right to your doorstep, no matter where you are.

For more information, or if you have any special shipping requests, feel free to reach out to us directly at info@mussaratlingerie.com. We're excited to serve you!